Terms of Service
1. Acceptance of Terms
By accessing or using the Nexjena website ("Website"), you agree to be bound by these Terms of Service ("Terms").
If you do not agree with these Terms, you must not use this Website.
These Terms apply to all users, including customers, browsers, and visitors.
2. Eligibility
By placing an order, you confirm that:
- You are at least 18 years old; or
- You are using the Website under the supervision of a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
3. Product Information & Accuracy
We strive to ensure all product descriptions, pricing, and images are accurate. However:
- We do not guarantee that product descriptions are error-free.
- Colors may vary depending on device display.
- We reserve the right to correct errors and update information without prior notice.
4. Orders & Payment
All orders are subject to acceptance and availability. We reserve the right to:
- Refuse or cancel orders
- Limit quantities per customer
- Cancel suspected fraudulent transactions
Payments are processed securely through third-party providers. By submitting payment information, you represent that you are authorized to use the payment method.
5. Pricing
All prices are displayed in the stated currency at checkout.
Nexjena Singapore Pte. Ltd. reserves the right to change pricing at any time without notice.
Customs duties, taxes, and import fees (if applicable) are the responsibility of the buyer.
6. Shipping & Delivery
Delivery timelines are estimates only and not guaranteed. We are not responsible for delays caused by:
- Customs clearance
- Courier disruptions
- Weather conditions
- Government restrictions
Risk of loss passes to the customer once the order is handed over to the courier.
7. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
Please review the Refund Policy before making a purchase.
8. Intellectual Property
All content on this Website, including:
- Logos
- Product names
- Images
- Text
- Graphics
are the intellectual property of Nexjena Singapore Pte. Ltd. and may not be reproduced without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Nexjena Singapore Pte. Ltd. shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business interruption
- Damages resulting from misuse of products
- Delays beyond reasonable control
Our total liability shall not exceed the amount paid for the product purchased.
10. Health & Product Disclaimer
Products sold on this Website:
- Are not intended to diagnose, treat, cure, or prevent any disease.
- Are not a substitute for professional medical advice.
- Should be used according to instructions provided.
Customers should consult a qualified healthcare professional before use, especially if pregnant, nursing, or under medical treatment.
11. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Transmit malicious software
- Attempt to gain unauthorized access to systems
- Engage in fraudulent transactions
Violation may result in termination of access.
12. Third-Party Links
The Website may contain links to third-party sites. Nexjena Singapore Pte. Ltd. is not responsible for their content or policies.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
14. Modifications
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting.